Data Security Policy

Data Security Commitment

At HybridStep, we treat the security of our customers' data as our top priority. We understand that you trust us with your personal and financial information, and we are committed to maintaining that trust through robust, industry-standard security measures.

1. SSL Encryption (Secure Socket Layer)

Our entire website is secured with strong 256-bit SSL encryption. You can verify this by looking for the lock icon in your browser's address bar and the "https://" prefix in our URL. This ensures that all data transmitted between your device and our servers—including personal details and payment information—is encrypted and cannot be intercepted by third parties.

2. PCI-DSS Compliance

We are certified Level 1 PCI-DSS (Payment Card Industry Data Security Standard) Compliant. This is the highest level of security certification for e-commerce stores.

  • We do not store your raw credit card numbers on our servers.
  • All payment transactions are processed through secure, audited gateways (such as Shopify Payments, Stripe, or PayPal) that adhere to strict banking security standards.

3. Infrastructure Security

Our store is hosted on Shopify, a world-class e-commerce platform that employs:

  • Perimeter Defense: Advanced firewalls and intrusion detection systems to block malicious traffic.
  • Access Control: Strict limitations on who can access data, ensuring only authorized personnel can view necessary order information.
  • Regular Audits: Frequent security scans and vulnerability assessments to stay ahead of potential threats.

4. Fraud Protection

We utilize advanced fraud detection algorithms to identify and block suspicious transactions. This protects both our business and legitimate cardholders from unauthorized use of their financial accounts.

5. Data Minimization

We only collect and retain the data that is absolutely necessary to process your order, provide customer support, and improve your shopping experience. We do not sell, trade, or rent your personal identification information to others.

6. Contact Us

If you have any questions or concerns regarding the security of your data, please contact our Data Protection Officer:

HybridStep 
info@hybridstep.com

Neurment Technologies Ltd.
Company Number: 14485380
22 Highbury Grove
London, N5 2ER
United Kingdom